Magellan requires its providers to be familiar with and follow the policies and procedures contained in the Iowa Plan Provider Manual.
Iowa Plan Provider Handbook Supplement (Effective Jan. 1, 2012)
National Provider Handbook and Appendices:
Learn more about the Iowa Crisis Stabilization Program
Learn about promoting choice, direction and control for those with serious mental illnesses.
e-Courses
Magellan has partnered with national behavioral health
experts to offer e-courses.
Iowa Medicaid Enterprise Members and Consumers
We are available 24 hours every day.
Member Services:
Toll-free: 800-638-8820
TTY: 800-787-1730
Crisis Line: 800-317-3738
Fraud & Abuse: 800-755-0850