Magellan Health

Library & Training


Magellan's secure, Web-based outcomes measurement system, known as Outcomes360, features tools that help consumers and their caretakers assess and track progress related to their mental and physical health. You can use the assessment process and reports to enhance treatment planning for each member in your care.


The Consumer Health Inventory (CHI) and the Consumer Health Inventory - Child version (CHI-C) Access Training reviews how to get started using the CHI and CHI-C at your provider office and a brief demo of how to launch the CHI or CHI-C. To listen to a recording of the CHI and CHI-C training please use the link below:


Use of the Child and Adolescent Needs and Strengths (CANS-MH) tool requires training and certification to ensure consistency of ratings across users. Therefore, you must successfully complete training and certification prior to using the tool in your work. Typically, consistent evaluation of vignettes at a reliability level of 70% agreement is considered sufficient.

John S. Lyons, Ph.D., of the University of Ottawa Children's Hospital of Eastern Ontario created the CANS-MH tool in collaboration with others. The copyright is held by the Praed Foundation.

Secure Sign-In

Sign in to the Magellan provider website to use the CHI, CHI-C, or CANS. Click Manage Outcomes on your My Practice page.



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Contact Information

Member Services:
Bucks County: 877-769-9784
Delaware County: 888-207-2911
Lehigh County: 866-238-2311
Montgomery County: 877-769-9782
Northampton County: 866-238-2312

Provider Services:
Bucks/Montgomery: 877-769-9779
Delaware County: 800-686-1356
Lehigh/Northampton: 866-780-3368

Fraud & Abuse: 800-755-0850

For emergency situations always call 911