The Magellan National Provider Handbook outlines the policies and procedures with which providers are required to comply when serving members whose care is managed by Magellan and/or its affiliated companies.
Providers also must comply with the policies and procedures contained in the Pennsylvania HealthChoices supplement, and any other applicable handbook supplements, including the Magellan Organizational Provider Handbook Supplement, and state-, plan- or EAP-specific supplements.
In addition, we encourage you to review the provider orientation presentation for the Pennsylvania HealthChoices’ program that we have posted online under Pennsylvania HealthChoices in the Plan-Specific area at www.MagellanProvider.com. We developed this orientation in collaboration with our providers. We designed it for providers who are new to Magellan; but, it also has proven to be a helpful overview for more tenured providers who want to refresh their knowledge of Magellan’s policies and procedures.
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