Non-Discrimination

Discrimination is against the law

Magellan* follows the law. We treat all people equally. We do not discriminate against anyone based on:

  • Race.
  • Color.
  • National origin.
  • Age.
  • Disability.
  • Sex.

We provide free help and services to people with disabilities. We want you to be able to communicate with us easily. We offer:

  • Qualified sign language interpreters.
  • Written information in many formats. These may include:
    • Large print.
    • Audio.
    • Accessible electronic formats.
    • Other formats.

We also provide free language services to people whose first language is not English. We offer:

  • Qualified interpreters.
  • Information that is written in other languages.

Contact us at 1-877-769-9784 (TTY 711) if you need any of these services.

If you believe we have not provided these services or discriminated in another way, you can file a complaint with:

Civil Rights Coordinator, Corporate Compliance Department
8621 Robert Fulton Drive
Columbia, MD 21046
Phone: 1-800-424-7721 (TTY 711)
Fax: (866) 667-7744 or
compliance@magellanhealth.com

The Bureau of Equal Opportunity 
Room 223, Health & Welfare Building, P.O. Box 2675
Harrisburg, PA 18105-2675
Phone: 1-717-787-1127 (TTY 711)
Fax: 717-772-4366
RA-PWBEOAO@pa.gov

You can file a complaint in one of two ways.

  • By mail.
  • By email.
  • By fax.

The civil rights coordinator is available if you need help with any of this.

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You may do this online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Or you may do this by mail or phone.

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available online. You may find them at http://www.hhs.gov/ocr/office/file/index.html.