Magellan Explorer
Our Quality Improvement Quarterly Newsletter is intended to inform our provider network of changes and quality innovations in healthcare, including key priorities from Magellan.
Quarter 1: Text Consents for Appointment Reminders, Have You Heard about ASC, Upcoming PIP Activity: Seeking Provider Partnership, Consumer Family Satisfaction Teams & Member Experience Opportunities
Quarter 2: Tobacco Recovery, Inviting Feedback, Upcoming Trainings, 2024 Provider Experience Survey Feedback
Quarter 3: Hand Sanitizer: An Overlooked Risk, Suicide Prevention Awareness Month Resources, Upcoming Trainings, PRN Medication
Quarter 4: Nicotine Replacement Therapy, Language Needs, Provider Performance Standards, Upcoming Trainings
Quarter 1: Kudos of the Quarter, Organizational Health Equity Self-Assessments, Co-Occurring Expectations, Utilization of Walk-in Appointments, Clinical Practice Guidelines
Quarter 2: Kudos of the Quarter, Member Experience Survey Results, Compliance Alert, New(er) Acronym Alert: SOGIE
Quarter 3: Languages Spoken in Contracted Counties, Do your clients speak Thai, Kudos of the Quarter, Project Red Improves Treatment & Decrease Readmissions
Quarter 4: ASAM Alignment, Front End Customer Service Assessment, Kudos of the Quarter, Trauma Informed Care
Quarter 1: Tobacco Related Health Disparities, Language Needs by Region, Member Experience, Informed Consent for Medications, Retrospective Reviews, Member Complaints
Quarter 2: ASAM Alignment, Safety Standouts, Improving Cultural Competence/Health Equity, AMA/AWOL Prevention, Upcoming Trainings
Quarter 3: Health Risks for African American HealthChoices Members, Suicide Prevention Resources, Tips for Use of Interpretation Services, Focus on Recovery
Quarter 4: Holiday Emotional Wellbeing, Impact of Trauma on Follow-Up Rates, Upcoming Provider Town Hall, Evidence Based Practice Annual Survey
Quarter 1: Incident Reporting, Reduction in Restraints Benefits, Understanding CLASS, Front End Customer Service
Quarter 2: Member Satisfaction, Seeking Panel Participation, Mandated Reporting, Improving Cultural Competency, Instilling Hope
Quarter 3: Gun Safety for Clinical Practice, Diabetes Risks Among our Asian Members, Member Experience Surveys, Suicide Prevention Month
Quarter 4: Language Assistance Services, Clinical Practice Guidelines, Incident Reporting Requirements, Evidence Based Practices