COVID-19 Announcement

For the most recent information available in Pennsylvania including vaccine details, go to PA Department of Health.


Provider Announcements

Magellan's Provider Focus is our e-newsletter for providers. You'll find current articles and information relating to Magellan and our local service centers. You'll also find past issues of Provider Focus. Check back as a new issue of our newsletter is released each quarter.

Recent Communications

January 12, 2022: COBA Notification Update

December 22, 2021: December 17 Provider Town Hall, Powerpoint, Updating Provider Information

December 3, 2021: CMS Interim Final Rule Announcement

November 5, 2021: Survey Reminders for Provider Access and Capacity

October 18, 2021: Magellan's Updated Telehealth FAQ

October 1, 2021: OMHSAS Update on Telehealth and Regulations - September 30 Announcement

September 30, 2021: Magellan's Updated Telehealth FAQ

September 10, 2021: Magellan's Telehealth FAQ

August 31, 2021: Magellan Provider Town Hall

August 27, 2021: OMHSAS Telehealth Update - Bulletin OMHSAS-21-09

August 20, 2021: PA Department of State Waived and Suspended Licensing Regulations

June 15, 2021: Provider Performance Standards are Available on our Website

April 7, 2021: EAC RFP Procurement Notice; EAC RFP; EAC RFP Budget Forms

March 8, 2021: Member Feedback and Substantiated Complaints

February 12, 2021: Update to Prior Authorization Requirements

February 10, 2021: COBA Notification

January 29, 2021: COVID-19 Vaccine Information in Pennsylvania

December 16, 2020: Provider Town Hall

November 24, 2020: A Note of Appreciation for Our Network of Providers

November 19, 2020: COVID-19 Survey Reminders for Providers

October 9, 2020: Bucks County Virtual Training - Children's Crisis Diversion and De-Escalation Strategies in the Community Setting

September 18, 2020: Magellan Provider Town Hall

July 28, 2020: DHS Announces Redesigned MA ACCESS Cards

July 7, 2020: COVID-19 Provider Announcement

OMHSAS Telehealth Survey for Members

COVID-19 Telehealth Memo From Magellan - May 22 Edition

COVID-19 FAQ From Magellan - May 21 Edition

May 20, 2020 Email: COVID-19 Emergency Change in Authorization Process

Best Practices For Discharge Planning in Family Based Services: Recording, Presentation

May 15, 2020: COVID-19 Update

May 8, 2020: COVID-19 Update

May 1, 2020: COVID-19 Update

Apr. 24, 2020: COVID-19 Update

Apr. 17, 2020: COVID-19 Update

Apr. 10, 2020: COVID-19 Update

Apr. 8, 2020: COVID-19 Update

Apr. 6, 2020: COVID-19 Update

Apr. 3, 2020: COVID-19 Update

COVID-19 FAQ from Magellan - April 2 Edition

COVID-19 Telehealth Memo from Magellan - April 2 Edition

Apr. 1, 2020: COVID-19 Update

Mar. 30, 2020: COVID-19 Update

Mar. 27, 2020: COVID-19 Update

Mar. 25, 2020: COVID-19 Update

Mar. 23, 2020: COVID-19 Daily Update

Mar. 20, 2020: COVID-19 Daily Update

Mar. 19, 2020: COVID-19 Daily Update

Mar. 18, 2020: COVID-19 Daily Update

Mar. 17, 2020: COVID-19 Daily Update

Mar. 16, 2020: COVID-19 Daily Update

Mar. 13, 2020: COVID-19 Updates

Mar. 11, 2020: COVID-19 Provider Email

Jan. 17, 2020: IBHS/BHRS transitional authorization process for current BHRS/ABA providers

Oct. 22, 2019 Provider Town Hall in Cambria County

Sept. 5-6, 2019 Provider Town Halls in Eagleville, Allentown

July 31, 2019: All Inclusive and Exclusive Contract Language

July 22, 2019: Modification to Approved Training on ASAM Criteria

Dec. 14, 2018: Provider Town Hall Webinar

Sept. 18 & 21, 2018: Provider Town Hall for Bucks, Delaware, Lehigh, Montgomery and Northampton counties

June 26, 2018: Cambria County Provider Town Hall

Tobacco Dependence Treatment Training

Certified Peer Support Announcement

Certified Peer Support Certification Announcement

Certified Peer Support Grandparenting Application 3.1.18- 8.31.19

Medication-Assisted Treatment (MAT)

As the opioid epidemic and other substance usage continues to affect millions of lives in the United States, every treatment option should be taken into consideration to potentially save a life. Medication-assisted treatment (MAT) offers protection against overdosing, prevents injection behaviors, reduces criminal behavior, and reduces overall drug utilization. Magellan has prepared a power point for providers outlining general concepts for this important treatment option consideration.

Provider Screening Tools

Magellan launched its screening programs to target individuals who may have co-occurring mental health and substance use disorders, as well as a brief screening tool for depression. Magellan chose the following screening tools:

The Global Appraisal of Individual Needs-Short Screener (GAIN-SS) | Short Screener Description 

The Patient Health Questionnaire two-item scale (PHQ-2) | Questionnaire Description 

The GAIN-SS is a brief five minute instrument designed to quickly and accurately screen general populations of both adults and adolescents to detect psychiatric disorders, substance use disorders, or crime and violence problems. The screener helps identify those who would benefit from further assessment or referral for these issues, and also rules out those who do not have a behavioral health disorder.

The PHQ-2 consists of the first two items from the longer Patient Health Questionnaire-9, which consists of nine items that align with the DSM criteria for major depression. The PHQ-2 inquires about the frequency of depressed mood and loss of pleasure or interest over the past 2 weeks. Its purpose is not to establish a final diagnosis but to screen for depression as an initial approach. A PHQ-2 score ranges from 0-6, with recommendations for further screening with a PHQ-9 for anyone scoring a 3 and above.

Screening tool access

The screening tools are of use to identify any member suspected of possibly having a depressive disorder and/or individuals with a mental illness who could also potentially have a substance use disorder. It is recommended that these tools be utilized for every potential candidate on initial evaluation and at least on a quarterly basis.

Webinar access

Webinar - Screening Tools

Magellan created a provider webinar to teach providers about Magellan's screening tool program and how to utilize the tools selected. The webinar training covered the following:

  • Purpose of the program
  • Identify the targeted population for the tools
  • Descriptions of the tools selected
  • Benefits of using the screening tools

A Practitioner's Resource Guide: Helping Families to Support their LGBT Children

Compliance News

Magellan strives on being proactive and to use education as a preventative tool to provide our members the highest quality of care through you, the provider. The Quality Improvement and Compliance Departments at Magellan have committed to sending monthly e-mails to targeted providers on a Compliance related subject. Click here to view our Monthly Compliance Alerts.  

Training/Webinar Alerts

Program Standards & Requirements (PS&R)

The full PS&R and appendices are available for reviewing on the DHS website.


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